In today's data-driven landscape, critical insights are hidden contained within every client interaction. Leveraging the power of artificial intelligence (AI), businesses can now automatically process call transcripts to unearth meaningful business intelligence. AI-powered tools can pinpoint customer sentiment, flag key trends, and even forecast fu… Read More

HMRC's Code of Practice 9 (COP9) outlines the framework for how taxpayers can successfully resolve tax concerns with HMRC. It provides a clear procedure for addressing these matters, aiming to secure fair and reasonable outcomes for every parties involved. Essential elements of COP9 include: Communication with HMRC through designated channels. D… Read More